Privacy Notice
Last Revised: August 24, 2024
General
OurSqFT, LLC (the “Company,” “we,” “our,” or “us”) is committed to transparency in the collection and use of your personal information through our compliance with this Privacy Notice (the “Notice”). This Notice applies to the website available at: https://www.oursqft.com/ as well as any websites directly owned by the Company where this Notice is linked, and any content, tools, documents, applications, and other services offered on or through the website (collectively, our “Website”). The words “you” and “your” refer to you as a user of the Website, either as a general website visitor or a registered user.
This Notice describes:
- The types of information we collect from you or that you may provide when you visit the Website.
- Our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Notice applies to information we collect on the Website or in emails and other electronic messages between you and the Website, and information gathered when you interact with our advertising on third-party websites if such advertisements include links to this Notice.
This Notice does not apply to information collected by us offline or through any other means, including on any other website operated by any third party, or information collected by any third party through any application or content (including advertising) that may link to or be accessible from the Website (for further information, see below, “Third-party Websites”).
Please read this Notice carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, please do not use the Website. By using the Website, you agree to the terms of this Notice. This Notice may change from time to time (see below, “Changes to this Notice”). Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the Notice periodically for updates.
Terms Of Use; Accessibility; Other Agreements
This Notice should be read in conjunction with the Company’s:
- Terms of Use [insert link]
- Website Accessibility Statement [insert link]
The Website provides prospective landlords and tenants access to auction services for the leasing of commercial real estate. To access certain information on the Website, participate in an auction, and use other services available on the Website, you will be required to provide additional information relating to the verification of your identity, such as for background checks. The information that you provide will be subject to separate agreements and notices between you and the Company at the time of such verification.
The Information We Collect
Personal Information
To ensure that we provide you with the best possible experience, we will store, use, and disclose personal information about you in accordance with this Notice. Personal information is information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user, household, or device (“Personal Information”). The Personal Information that we may receive and collect depends on what you do when you visit the Website, including whether you are a visitor of the website, a prospective tenant, a verified tenant, or a landlord.
- Visitor: As a visitor of the website, you are able to browse the website generally.
- Initial User: As an initial user, you may access additional information on the website by providing your email address and telephone number.
- Registered Bidder: To bid in auctions to lease commercial real estate, you must become a “Registered Bidder” and provide information when registering and creating an account.
- Landlord: Landlords can use the Website to list properties available to lease and participate in auctions.
Aggregated and De-Identified Data
We may also collect, use, and disclose aggregated and de-identified data such as statistical or demographic data for any purpose. Aggregated and de-identified data could be derived from your Personal Information but is not considered Personal Information under applicable law as this data will not directly or indirectly reveal your identity. However, if we combine or connect aggregated or de-identified data with your Personal Information so that it can directly or indirectly identify you, we treat the combined data as Personal Information which will be used in accordance with this Notice.
Information of Other Individuals
You may have the opportunity to provide information about other individuals. When providing such information, you are solely responsible for obtaining the necessary consents and authorizations from any individuals in accordance with applicable data security laws and regulations, and the Company shall not be responsible or held liable for your failure to obtain the necessary consents.
Payment Information
We and our third-party service providers collect information relating to your transactions with us, including details regarding payments you have made through the Website. We use third-party PCI-DSS compliant payment processors to process and store payment information, such as credit card numbers and bank account information. We do not store this information ourselves.
Free-Text Boxes
The information that you provide in each case will vary. In some cases, you may be able to provide Personal Information via email or free text boxes, such as contacting the Company to request further information. When providing your Personal Information, please provide only relevant information and do not provide unnecessary sensitive information, such as Social Security numbers, credit card information, or other sensitive personal data, unless required for our services.
Username and Password; Other Sources
We may ask you to create a username and password that should only be known to you. When you provide this information to us, you are no longer anonymous. Additionally, we may receive information about you from other sources and add it to the information you have provided to us.
User-Initiated Communications
You may send emails and other types of messages to us or to third parties in connection with your use of the Website. We have the right to review your messages with other users to enforce our Terms of Use. Whenever you choose to initiate these kinds of communication with us, or anyone else, you may be contacted in return. Such communications you send, when viewed by others, may be identified by your actual name and/or your username.
Recording Use of the Website
We partner with trusted third-party vendors to analyze the performance and traffic of the Website. This may include things like buttons you click, mouse movements, and other behavior on the Website, date and time of access, pages visited, web beacons, and cookie or pixel tag information. Please see the “Automatic Information Collection” section below to learn more about cookies, pixels tags, and analytic technologies.
Information We May Collect on the Website
You may have the opportunity to provide Personal Information on the Website, including but not limited to:
Category | Examples | Collected | Disclosed |
---|---|---|---|
Identifiers | A first and last name, postal address, email address, telephone number, unique personal identifier, online identifier, Internet Protocol address, account name. | YES | YES – Affiliates, Landlords, Tenants, and/or Service Providers. |
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | A first or last name, signature, address, telephone number, passport number, driver’s license or state identification card number, employment, employment history, bank account number, credit card number, debit card number, or any other financial information. | YES | YES – Affiliates, Landlords, Tenants, and/or Service Providers. |
Protected classification characteristics | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | NO | N/A |
Commercial information | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | YES | YES – Affiliates, Landlords, and/or Service Providers. |
Sensitive Personal Information | Driver’s license, state identification card, passport number, account log-in, financial account, debit card, credit card number with security, or access code or password. | YES | YES – Affiliates, Landlords, and/or Service Providers. |
Biometric Information | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | NO | N/A |
Internet or other similar network activity | Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. | YES | YES – Affiliates and/or Service Providers. |
Geolocation data | Physical location or movements. | YES | YES – Affiliates and/or Service Providers. |
Sensory data | Audio, electronic, visual, thermal, olfactory, or similar information. | NO | N/A |
Professional or employment-related information | Current or past job history or performance evaluations. | YES | YES – Affiliates, Landlords, and/or Service Providers. |
Non-public education information | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | NO | N/A |
Inferences drawn from other Personal Information | Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | YES | YES – Affiliates and/or Service Providers. |
We may obtain the Personal Information listed above from the following categories of sources:
- Directly from you. For example, when you:
- Sign up for our mailing list.
- Complete online forms.
- Register and open an account on the Website.
- Request to be a Registered Bidder.
- List a property for auction.
- Place bids in an auction.
- Otherwise communicate with us, such as contacting us for more information.
- Indirectly from you. For example, through information we collect from you in the course of providing our services to you.
- Directly and indirectly from activity on the Website. For example, from Website usage details that are collected automatically. For more information on automatic information collection, please review the “Automated Information Collection” section below.
- Information from other sources. For example, publicly available information like property records or from third parties like financial institutions.
Automated Information Collection
In addition to the information that you provide to us, we may also collect information about you during your visit to the Website. We collect this information using automated tools that are detailed below. These tools may collect information about your behavior and your computer system, such as your internet address (IP Address), the pages you have viewed, and the actions you have taken while using the Website. Some of the tools we use to automatically collect information about you may include:
- Cookies. A “cookie” is a small data file transmitted from a website to your device’s hard drive. Cookies are usually defined in one of two ways, and we may use either (or both) of them:
- Session cookies, which do not stay on your device after you close your browser.
- Persistent cookies, which remain on your device until you delete them or they expire.
- Strictly Necessary Cookies. These cookies are essential in order to enable you to move around the Website and use its features. Without these cookies, services you have requested cannot be provided.
- Performance Cookies. These cookies collect anonymous information on how you use the Website to help us understand how you arrive at the Website, browse or use the Website, and highlight areas where we can improve, such as navigation. The data stored by these cookies never shows personal details from which your individual identity can be established.
- Functionality Cookies. These cookies remember choices you make such as the country from which you visit the Website, your preferred language, and your search parameters. This information can then be used to provide you with an experience more appropriate to your selections and to make your visits to the Website more tailored to your preferences. The information in these cookies may be anonymized. These cookies cannot track your browsing activity on other websites.
- Targeting Cookies or Advertising Cookies. These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. The cookies are usually placed by third-party advertising networks. These cookies remember the websites you visit, and that information is shared with other parties, such as advertisers.
- Google Analytics. The Website sends aggregated non-Personal Information to Google Analytics for the purpose of providing us with the ability to conduct technical and statistical analysis on the Website’s performance. For more information on how Google Analytics supports the Website and uses information sent from the Website, please review Google’s privacy policy available at https://policies.google.com/technologies/partner-sites.
- Web Beacons. A Web Beacon is an electronic image. Web Beacons can track certain things from your computer and can report activity back to a web server, allowing us to understand some of your behavior. If you choose to receive emails from us, we may use Web Beacons to track your reaction to our emails. We may also use them to track if you click on the links and at what time and date you do so. Some of the third-party marketers we engage with may use Web Beacons to track your interaction with online advertising banners on the Website. This information is only collected in aggregate form and will not be linked to your Personal Information. Please note that any image file on a webpage can act as a Web Beacon.
- Embedded Web Links. Links provided in our emails and, in some cases, on third-party websites may include tracking technology embedded in the link. The tracking is accomplished through a redirection system. The redirection system allows us to understand how the link is being used by email recipients. Some of these links will enable us to identify that you have personally clicked on the link, and this may be attached to the Personal Information that we hold about you. This data is used to improve our service to you and to help us understand the performance of our marketing campaigns.
- Third-party Websites and Services. We work with several service providers of marketing communications technology. These service providers may use various data collection methods to improve the performance of the marketing campaigns we are contracting them to provide. The information collected can be gathered on the Website and also on the websites where our marketing communications are appearing. For example, we may collect data where our banner advertisements are displayed on third-party websites.
How We Use Your Information
The information we gather and that you provide is collected to provide you with information and the services you request, in addition to various other purposes, including, but not limited to:
- Creating and maintaining your account and account profile, registration information, and other information.
- Determining your eligibility to participate in transactions available through the Website.
- Permitting you to communicate with other users.
- Providing you with effective customer service.
- Providing you with a personalized experience when you use the Website.
- Contacting you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us).
- Contacting you with information and notices related to your use of the Website.
- Inviting you to participate in surveys and providing feedback to us (in accordance with any privacy preferences you have expressed to us).
- Better understanding your needs and interests.
- Improving the content, functionality, and usability of the Website.
- Improving our products and services.
- Improving our marketing and promotional efforts.
- Security, credit, or fraud prevention purposes.
- Any other purpose identified at the point of data collection, in an applicable privacy notice, in a click-through agreement, or in any other agreement between you and us.
The length of time the Company intends to retain Personal Information, including sensitive personal information, if any, is for as long as reasonably necessary to carry out the Company’s intended business purpose for such information.
How We Disclose Your Information
We do not sell or lease your Personal Information to any third party. We may disclose your Personal Information to a third party for a business purpose, including the following categories of third parties:
- Our Affiliates. We may disclose the information collected through the Website with our affiliates, subsidiaries, and other related entities in order to provide our products, services, and effective customer support.
- Landlords and Tenants. We disclose your information to other users of the Website when you either list properties for lease or bid on properties in an auction. For example, if you request information on a particular property, download documents on the Website, or submit a bid on a particular property, then the landlord and/or its representative will be given access to your information. As a landlord, when you list a property for lease through the Website, we share content you provide, such as location, property descriptions, physical conditions, lease terms, and similar information with other participants and potential tenants.
- Third-party Service Providers. We disclose Personal Information collected through the Website with third-party Service Providers who act for or on behalf of the Company. These third parties may need information about you to perform their functions. “Service Providers” may include suppliers, dealers, distributors, companies, and consultants that provide website hosting, software development, payment processing, website and data analytics, order fulfillment, information technology and related infrastructure support, customer service, email delivery, and auditing.
- In Aggregate or De-Identified Form. We may aggregate or otherwise anonymize the data we collect for purposes of analytics, research, marketing, and other business interests of the Company. Such use shall not include Personal Information or information that can identify you as an individual or reasonably be used to identify you.
Except as described in this Notice, we will not disclose your information to third parties without your notice and consent, unless it is under one of the following circumstances:
- Legal Reasons.
- We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, subpoena, or court order.
- To respond to duly authorized information requests from law enforcement or other governmental authorities.
- To enforce our agreements or policies.
- To investigate and prevent security threats, fraud, or other malicious activity.
- To respond to an emergency that we believe in good faith requires us to disclose such information to assist in preventing the death or serious bodily injury of any person or Company employee.
- Sale of Business or Merger. There are circumstances where the Company may decide to buy, sell, or reorganize its business. Under these circumstances, it may be necessary to disclose or receive Personal Information from prospective or actual purchasers, acquisition targets, partners, or affiliates. In such circumstances, the Company will ensure your information is used in accordance with this Notice.
Your Choices and Selecting Your Privacy Preferences
We want to provide you with relevant information that you have requested. When possible, we will always provide options as to what information we collect and how you can manage any preferences that pertain to such information.
From time to time, we may send you email newsletters and marketing emails. You may opt out of them at any time by selecting the “unsubscribe” link at the bottom of each email. Please note that by opting out or unsubscribing you may affect other services you have requested we provide to you, in which email communication is a requirement of the service provided. Even if you opt out of receiving marketing material, we may still need to contact you with important information about your account or respond to your requests or questions.
Text Messaging
You may have the opportunity to receive SMS or “text” messages, pre-recorded voice messages, or auto-dialed phone calls from the Company, its affiliates, and related entities as well as third parties. Such messaging may be used to authenticate your identity or mobile device, as well as provide you with informational updates about services or products you may have requested. In providing your mobile device number or cell phone number to the Company, you knowingly consent to such communications from the Company or for the Company to use your cell phone number or mobile device number. In providing your number, you represent that you have the authority to agree to receive text messages at the telephone number that you provide to the Company, or from which you sent the text message request to us. You further acknowledge that:
- (a) no purchase is required to opt into this service;
- (b) you may opt out at any time by following the instructions provided in our communications to you; and
- (c) your receipt of text messages may result in separate charges from your mobile provider.
Any such communications you receive from us will be administered in accordance with your preferences and this Notice.
Accuracy and Access to Your Personal Information
We strive to maintain and process your information accurately. We have processes in place to maintain all of our information in accordance with relevant data governance frameworks and legal requirements. We employ technologies designed to help us maintain information accuracy on input and processing.
Where we can provide you access to your Personal Information in our possession, we will always ask you for a username and password to help protect your privacy and security. We recommend that you keep your password safe, change it periodically, and do not disclose it to any other person or allow any other person to use it.
To view and change the Personal Information that you have provided to us, you can log in to your account and follow the instructions on that webpage, or contact us directly for assistance.
Feedback
We welcome inquiries or feedback on the services or products you might use or like to use. Any inquiries, feedback, suggestions, or ideas you provide to us (collectively, “Feedback”) will be treated as non-proprietary and non-confidential. Your Feedback on or through this Website may be available to others who visit this Website. In addition, we may use your Feedback in advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the Feedback for such purposes. Therefore, you should have no expectation of privacy with respect to your Feedback on or through this Website. You should not submit any content you do not wish to make available to the general public, and you must take special care to make sure your Feedback complies with our Terms of Use or other applicable agreements. All terms and conditions of our Terms of Use apply to Feedback on or through this Website. In particular, your Feedback must not violate the privacy or other rights of others. You may not use false identifying information or contact information, impersonate any person or entity, or otherwise mislead us as to the origin of any Feedback.
Third-Party Websites
This Notice does not apply to websites or other domains that are maintained or operated by third parties or our affiliates. The Website may link to third-party websites and services. For example, if you click on an advertisement on the Website, you may be taken to another website that we do not control. These links are not endorsements of these websites, and this Notice does not extend to them. Because this Notice is not enforced on these third-party websites, we encourage you to read any posted privacy policy of the third-party website before using the service or website and providing any information.
Location of The Website and Services
We do not warrant or represent that this Notice or the Website’s use of your Personal Information complies with the laws of every jurisdiction. Furthermore, to provide you with our services, we may store, process, and transmit information in the United States and other locations around the world, including countries that may not have the same privacy and security laws as yours. Regardless of the country in which such information is stored, we will process your Personal Information in accordance with this Notice.
Safeguarding the Information We Collect
We use reasonable technical, administrative, and physical safeguards to protect your Personal Information against accidental loss and from unauthorized access, use, alteration, and disclosure. However, we can never promise 100% security. You have a responsibility, as well, to safeguard your information through the proper use and security of any online credentials used to access your Personal Information, such as a username and password. If you believe your credentials have been compromised, please change your password. Please also notify us immediately of any actual or suspected unauthorized use of the Website or your information.
Changes to This Notice
This Notice describes our current policies and practices with regard to the information we collect through the Website. We are continually improving and adding to the features and functionality of the Website along with the products and services we offer through the Website. If we make any changes to this Notice, a revised Notice will be posted on this webpage and the date of the change will be reported in the “Last Revised” block above. You can get to this page from any of our webpages by clicking on the “Privacy Notice” link (usually at the bottom of the screen).
How to Contact Us
We value your opinions and welcome your feedback. To contact us about this Notice or your Personal Information, please contact us by email at privacy@oursqft.com or by mail at OurSqFt, LLC, 904 S. Roselle Road, #228, Schaumburg IL 60193.